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EASY POOL SPA + SMALL FOUNTAIN PRODUCTS
LEARN ABOUT OUR PRODUCT SUPPORT AND CONSULTING SERVICES
ORDERING, SHIPPING + PROCUREMENT

Crystal Fountains is proud of its 98% fulfillment rate on product orders. With the Quick Ship program, you can save time and money by reducing your inventory. Your order ships in 24 hours or your freight is free!*


With over a hundred different product SKUs, you won't need to inventory some of our most popular Crystal Fountains items.

Variety of products available:

  • Spray Jets
  • Lighting
  • Drains
  • Electrical in a range of sizes and configurations

Download the QuickShip product list

*Program Details:

  • Products ship within 24 hours of receiving order or freight is free (Middle East - Order ships in 48 hrs or freight is free)
  • Valid on orders received Monday - Friday, excluding holidays
  • All freight service options available: 1-day, 2-day, ground
  • Quantity Limit of 10 of each per item per order
  • Existing customers of Crystal Fountains with credit in good standing are eligible. All new customers are eligible by paying with Visa or MasterCard.
  • Visa & MasterCard are only credit cards accepted (including Overseas)


GENERAL SHIPPING

Crystal Fountains ships in North, Central, South America, the Caribbean and Overseas and will work with you to meet your deadlines and your budget. We stock fast-moving items for overnight shipping.

Types of shipping:

  • Drop ship to a single address
  • Split shipments to different locations
  • Bulk ship all components and ship to one or multiple locations
  • Blanket orders – save by placing an order weeks/months in advance and request a later shipping date.

Shipping companies:

  • Use your own preferred shipper
  • We also work with Fedex, UPS, Purolator, TST Overland, Yellow Freight (trucking)
  • Kintetsu (International Air & Ocean)


ORDERING

Please be advised that written purchase orders are required, making it easier to process and track orders.

Fax or email your written orders to:

Customer Care Department
Fax: 905-660-6916
Email: customercare@crystalfountains.com

Please note:

  • Freight and Crating are extra.
  • Payments are to be made prior to shipping unless otherwise arranged.
  • A 50% deposit is required on all custom orders.
  • Applicable state and/or local taxes are the responsibility of the buyer.
  • For Terms and Conditions, please contact Customer Care at 905 660-6674 or at customercare@crystalfountains.com.



PROCUREMENT

Want the ease of one invoice or having someone else source specialized fountain equipment? If we don't make the product, we can source exact or equivalent items you are looking for and ship where and when needed. Contact us.